Accessible Seating
Options are available in all price categories and various locations, including Club Seats and Suites.
For more information, contact us or TTY/Hearing Impaired - 973.482.8908.
Accessible Parking
View Transportation Hub
Sports Illustrated Stadium is located near the intersection of Cape May Street and Frank E. Rodgers Boulevard in Harrison, New Jersey.
Admission Policies
All children two (2) years of age or older will need their own individual ticket. If a child will be in a baby seat carrier though, a ticket is needed for the carrier.
Gates will open at least 60 minutes prior to the start of the match for General Admission. We strongly encourage guests to enter the Stadium as early as possible to avoid delays. To confirm opening times, contact us.
All seating in the Stadium is reserved for guests with valid tickets for the specific event.
Exit/Reentry to the stadium is prohibited.
All guests entering the Stadium are subject to a contactless search. Refusal may be grounds to prohibit admission. For more information, see Search.
Sports Illustrated Stadium is a mobile ticket facility. Please download the NYCFC Account Manager to access tickets through TicketMaster.
Alcohol policy
- All beverages will be opened at the time of purchase.
- Guests will not be permitted to bring alcoholic beverages into the Stadium.
- Guests will not be allowed to enter the Stadium if they appear to be intoxicated.
- Limit of two (2) alcoholic beverages per possession.
- By New Jersey State law, alcoholic beverages are not vended in the seating areas.
- All guests must provide valid proof of age.
- Alcohol sales are shut off at the 65th minute of soccer matches or earlier at management’s discretion.
- For other events including concerts and sporting events, Stadium management will determine the shut off time on a case by case basis.
- Intoxicated and disorderly behavior as well as violation of any alcohol policy will result in ejection from the Stadium without refund and could result in the loss of City Membership.
Animals
Animals, with the exception of service animals, are NOT permitted into the Stadium.
Baby Changing Stations
All bathrooms on the concourse have baby changing stations.
The bathrooms by Horizon Gate on the plaza level have baby changing stations.
Bathrooms in the Provident Bank Suite Lounge, Audi Club, and Bulls’ Corner all have baby changing stations.
Bag Policy
Sports Illustrated Stadium has introduced a new bag policy beginning with the 2023 season. Fans are permitted to bring any bags sized 14”x14”x6” or smaller. Backpacks of any kind or bags larger than 14”x14”x6” are not permitted. Medical and Baby Bags are an exception but will be subject to an X-Ray search (located at Gate B1).
A limited number of secure bag lockers will be available for rent for $5. The lockers will be located next to gate B1.
Banners and Signs
Flags no bigger than 3’ x 5’ without poles are permitted. Flags must be event related and may not cover any Stadium signage. All flags or banners deemed inappropriate by NYCFC or Stadium management are subject to removal.
Box Office/Ticket Information
View Box Office page.
Broadcasting
Television
Watch every NYCFC match with MLS Season Pass, the unprecedented subscription service from Apple and Major League Soccer that will have every match of the MLS regular season, Audi MLS Cup Playoffs and Leagues Cup – all in one place and with no blackouts.
Radio
NYCFC matches can be heard in English and Spanish on NYCFC.com/Radio.
Cameras
See Prohibited and Permitted Items
Charging Stations
Located atop Sections 101, 127, 118, 125 and 227.
Child Entry
All children two (2) years of age or older will need their own individual ticket. If a child will be in a baby seat carrier though, a ticket is needed for the carrier.
A child identification wristband is available at Guest Services inside of Gate B on the Plaza level.
City in the Community Foundation
New York City FC’s community program, City in the Community, provides ongoing community investment to help alleviate some of the huge challenges faced by New York City youth. We provide increased access to safe playing spaces by developing soccer fields in inner-city communities and delivering coaching and mentorship programs that advance the education and wellbeing of youth (including their academic, social and physical education). For more information, please visit
Concessions
There are nine (9) Concession Stands located on the concourse atop the 100 Level.
There is one (1) Concession Stand located on the 200 Level of the East Side of the building.
Concessions open on matchdays may vary due to attendance.
Elevators
For guests with disabilities, hospitality ticket holders, and Team Members with proper credentials.
Located in the middle of the West Building and on the East Side of the Stadium by Sections 127 and 227 and the East VIP entrance
Fan Code of Conduct
NYCFC is committed to creating a safe, comfortable and enjoyable soccer experience for all guests in and around our stadium. All fans attending a match are required to refrain from the following behaviors:
- Fighting, thrown objects, attempts to enter the playing field, political or inciting messages, and disorderly behavior, including foul, sexist, racial, obscene or abusive language or gestures. Mistreatment of visiting team fans or guests, including verbal abuse, harassment, profanity, confrontations, intimidation, or other threatening behaviors
- Irresponsible consumption of alcohol or behavior
- Any distraction to the progress of the match or event
- Any behavior that impairs the safety and/or enjoyment of the event from other guests
- Failure to follow the directions of Sports Illustrated Stadium Security Officers, Sports Illustrated Stadium Team Members, law enforcement, ticket takers or any other Sports Illustrated Stadium or NYCFC personnel
- Violations of any Sports Illustrated Stadium or NYCFC policies, local ordinances, state, or federal laws
- Occupying any seat without the appropriate ticket
*Committing any listed violations may result in ejection from the stadium, prohibition from attending future events, and/or arrest.
Should you observe anyone violating the Fan Code of Conduct, please notify the nearest Security Officer, or Sports Illustrated Stadium Team Member.
First Aid
Located on the 100 Level concourse near Section 106 in the southwest corner of the Stadium.
For immediate assistance, notify the nearest Guest Services and Safety/Security Representatives located atop each section or the nearest Emergency Medical Technician.
Flags
See Prohibited and Permitted Items
Food and Beverage Policy
No outside food or beverages will be permitted at the Stadium.
Gate Openings
VIP Entries typically open ninety (90) minutes prior to the announced event time. All other gates typically open one (1) hour prior to the announced kickoff time.
Guest Services
Located inside of Horizon Gate (backside of Box Office B) on the Plaza Level.
Lactation Pods
Located by the East Elevator on Plaza Level (below Sections 126/127) and atop Section 113 on Concourse Level (by 19Thirty5 Lounge).
The code for the door can be obtained by seeing Guest Services.
Lost and Found
During the match, Lost and Found will be located at the Guest Services window inside of Gate B (backside of Box Office B) on the Plaza Level.
Post-Match and on non-event days, Lost and Found will be located in the Safety and Security Office off the South Lot. For more information, contact us.
Maintenance
If you see a cleanliness or maintenance issue, please bring it to the attention of any staff member and the proper personnel will be dispatched to handle the issue.
Mobility Assistance
Noisemakers
See Prohibited and Permitted Items
Nursing Suite
See Lactation Pods
P/A Announcements
Please be attentive to P/A announcements in the facility. In the event of an emergency, instructions for guests will be transmitted over the P/A system and on the video boards.
Parking
View Transportation Hub
Parking within the Harrison Public Parking areas ranges between $15 and $30. Parking lots in Newark can charge more. Some lots are cash ONLY.
For more information on Accessible Parking, View Guests with Disabilities page
See Tailgating
Pat Down Policy
See Search Procedures
Permitted Items
- Umbrellas are allowed in Sports Illustrated Stadium, but may not be opened while inside the Stadium.
- Fans are permitted to bring any bags sized 14”x14”x6” or smaller. Backpacks of any kind or bags larger than 14”x14”x6” are not permitted. Medical and Baby Bags are an exception but will be subject to an X-Ray search.
- No outside food or beverages will be permitted.
- Flags no bigger than 3’ x 5’ without poles are permitted. Flags must be event related and may not cover any Stadium signage. All flags or banners deemed inappropriate by Stadium management are subject to removal.
- Laptops and tablet devices without bags. All must be powered on during entry.
- Small, fold up umbrella strollers are allowed in Sports Illustrated Stadium. Fold-up strollers should be stored under your seat. Strollers that cannot fit under your seat will not be permitted. Strollers will be subject to an X-Ray search (located in Gate B1).
- Baby seat carriers are permitted but will require a ticket for the carrier. Baby seat carries will be subject to an X-Ray search.
For more information or to confirm anything for a specific event, contact us.
Player Entry and Benches
Teams will enter at midfield from the west side of the Stadium between Sections 109 and 110, which is the same side the player benches are located.
Prohibited Items
- No Luggage, Computer Bags, Briefcases, Backpacks, Large Purses, Camera Cases, Coolers of any kind, Thermoses or Ice Chests of any size permitted
- Fans are permitted to bring any bags sized 14”x14”x6” or smaller. Backpacks of any kind or bags larger than 14”x14”x6” are not permitted. Medical and Baby Bags are an exception but will be subject to an X-Ray search (located at Gate B1). A limited number of secure bag lockers will be available for rent for $5. The lockers will be located next to gate B1.
- No firearms or weapons of any kind are permitted into the Stadium by any persons, including, but not limited to, off-duty or retired law enforcement or military personnel.
- Bottles, cans, coolers, containers
- Noisemakers, plastic horns, air horns, whistles, drums, musical instruments of any kind
- Fireworks, flares, smoke bombs or any similar type item
- Pets or animals of any kind with the exception of certified service animals
- Selfie sticks, professional camera equipment, tripods, laser pointers, etc.
- Water guns, toy/replica type weapons, squirt bottles, soap bubbles, etc.
- Beach balls, frisbees, balloons, skateboards, hoverboards, rollerblades, brooms, skates, etc.
- Streamers or confetti
- Strollers that do not fit under the seats
Prohibited items discovered during inspections at the Stadium entrances must either be returned to the owner’s vehicle or discarded. The Stadium will not provide a storage area for these items. Unlawful items that are discovered during security inspections are subject to confiscation and the person in possession of those items subject to arrest. Guests arriving by mass transit must take particular caution not to bring any prohibited items, as no exceptions will be made. Thank you for your continued cooperation and please be assured that the comfort and safety of all our guests is our primary goal. For more information or to confirm anything for a specific event, contact us.
Public Transportation
View Transportation Hub
Ramps
There is a ramp located by Gate D
Re-Entry
Exit/Reentry to the stadium is prohibited.
For more information, see Admissions Policy
Restrooms/Family Restrooms
There are 3 portable restrooms outside of Gate C.
There are 2 restrooms on the Plaza Level inside Gate B.
There are 15 restrooms located on the 100 Level concourse.
There are 4 restrooms located on the 200 Level concourse.
Family/Gender Neutral restrooms are located atop Sections 105 and 126. All restrooms are designed for guests with disabilities.
See Baby Changing Stations for locations
Search Procedures
To ensure the highest level of safety and security, all guests will be subject to a contactless screening process through a walkthrough magnetometer upon entry. All bags and vehicles parking on Stadium property are subject to search. Guests that refuse to be patted down and/or refuse to have their bags or vehicle inspected will not be admitted.
Sensory Sensitive Accomodations
Sensory sacks are available at Guest Services. Please visit Guest Services on matchday.
Smoking Policy
Smoking and E-Cigarettes/Vapor Smoking devices are permitted only on the Plaza Level.
Strollers
Small, fold up umbrella strollers are allowed in Sports Illustrated Stadium. Fold-up strollers should be stored under your seat. Strollers that cannot fit under your seat will not be permitted. Strollers will be subject to an X-Ray search.
Tailgating
Tailgating is not permitted in the Harrison Public Parking lots.
Umbrellas
Umbrellas are allowed in the Stadium but may not be opened while inside.
Water Fountains
Located atop Sections 105, 114, 122, 130, and 224.
Wifi
Guests can use the -SI Stadium Free WiFi- network.